Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bailey York

Bailey York

April 29, 2025

5  out of  5
rating by Bailey York
"Nick was very pleasant to work with and extremely helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Sunday Thomson

Sunday Thomson

April 29, 2025

5  out of  5
rating by Sunday Thomson
"Nick and Randy are both incredibly helpful and have made every insurance need effortless on my part. Thank you for the outstanding customer service you provide."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Gerald Wiepert Jr.

Gerald Wiepert Jr.

April 28, 2025

5  out of  5
rating by Gerald Wiepert Jr.
"This was an interesting claim. My car was stolen recently and while State Farm had my car insurance another company held my homeowners insurance (needed for the items stolen from in the car). Ryan's office (and State Farm in general) handled the car claim perfectly. They called weekly to check in, they arranged a rental car, handled repairs and everything else beyond perfectly. Ryan's office was so great my homeowners is no longer in the "hands" of the other company and all my insurance needs are now with State Farm. Thank you for a phenomenal job!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Tim Schmidt

Tim Schmidt

April 28, 2025

5  out of  5
rating by Tim Schmidt
"I would love to thank Randi again at the State Farm Canandaigua branch! She has been most helpful with our claim this winter, and also hopefully helping out my daughter who was referred to her by us. Thanks Randi your super.!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Lauren Waugh

Lauren Waugh

April 14, 2025

5  out of  5
rating by Lauren Waugh
"Amazing customer service, I’ve had some issues with my policy and they have taken the time to explain everything very clearly and in terms I understand. Very nice!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Debra Moore-Harvey

Debra Moore-Harvey

April 14, 2025

5  out of  5
rating by Debra Moore-Harvey
"Mr Taylor from state farm was excellent answer all my questions helpful and patient"
We responded:
"Hi Debra, thank you for the 5 star review! We greatly appreciate your business and trust for all your insurance needs! - Ryan Bush State Farm"
Profile photo of Erin Denton

Erin Denton

April 4, 2025

5  out of  5
rating by Erin Denton
"Christina Fish provided me quotes quickly and was very knowledgeble and personable. She was a pleasure to work with."
We responded:
"Hi Erin, thank you for the 5 star review! We really appreciate you trusting us with all your insurance needs! It is a pleasure working with you! - Ryan Bush State Farm"
Profile photo of abcdefghdumbo

abcdefghdumbo

April 3, 2025

5  out of  5
rating by abcdefghdumbo
"Good rates & quick communication"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Julie Escalante

Julie Escalante

March 31, 2025

5  out of  5
rating by Julie Escalante
"Matt, is an incredible professional Agent for State Farm Insurance. Matt assisted me with my Home Owner Insurance and he won me over after a bad experience with a different State Farm office... Thank you Matt for my new policy @ a great rate your care and patience is definitely appreciated. Julie Escalante"
We responded:
"Thank you Julie! We will continue to do our best to provide you with the best insurance and financial services advice! - Ryan Bush State Farm"
Profile photo of Todd Penlon

Todd Penlon

March 31, 2025

5  out of  5
rating by Todd Penlon
"I had some questions concerning my policies and a representative named Christina spent time on the phone with me and answered my questions fully,very friendly and helpful,state farm is lucky to have her she's definitely an asset to the office, thank you Christina"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Jim Westen

Jim Westen

March 31, 2025

5  out of  5
rating by Jim Westen
"During the difficult time of my father's passing, my family had to rearrange our finances, and I want to extend my heartfelt thanks to Christine and the team at Ryan Bush’s office. Their understanding and compassion helped make this challenging period just a little easier to navigate. In a world where everything often feels like a simple Y/N checkbox, Christine and the entire office treated us with genuine care, seeing us as people, not numbers. Thank you, Christine, and the rest of the team for your support and kindness."
We responded:
"Hi Jim, thank you for taking the time to leave us a review! We genuinely appreciate you and will continue to treat you with the respect and knowledge you deserve. - Ryan Bush State Farm"
Profile photo of J.

J.

March 27, 2025

5  out of  5
rating by J.
"I recently changed State Farm agents, and Seth, at the Ryan Bush office in Canandaigua, NY, has been exceptional. He has found two additional ways I can take advantage of that can save me money on my monthly bill, which will really help for a retiree on a fixed income. He is very pleasant, thorough, and follows up with what he says he is going to do. Someone as conscientious as Seth is certainly welcome in this day and age. Thank you, Seth!"
We responded:
"Thank you for the 5 star review! We will continue to do our best to provide you with the best combination of service, pricing and coverage for all your insurance needs! - Ryan Bush State Farm"
Profile photo of Albert mack

Albert mack

March 26, 2025

5  out of  5
rating by Albert mack
"Matt was very attentive to my needs and easy to work with."
We responded:
"Hi Albert, thank you for your 5 star review! We are glad to have you as a customer and look forward to saving you more money going forward! - Ryan Bush State Farm"
Profile photo of Lara Buongiorno

Lara Buongiorno

March 25, 2025

5  out of  5
rating by Lara Buongiorno
"Had an amazing experience with Randi at State Farm. We had an issue that was not very straightforward and that took multiple steps to resolve. I spoke to her on Friday afternoon and she got back to me first thing Monday morning to let me know she was able to escalate it and that it was completely taken care of. She’s been a pleasure to work with for the many years we’ve been State Farm customers and would highly recommended her!"
We responded:
"Hi Lara, thank you for reviewing our agency! We will continue to do our best to earn your trust and business going forward. - Ryan Bush State Farm"
Profile photo of michele pagliano

michele pagliano

March 21, 2025

5  out of  5
rating by michele pagliano
"RANDI KINCAID - She has gone above and beyond to assist me with dealing with the storm damage to my home from the ice storm last August. She is truly amazing …her compassion and excellence in customer service is sincerely appreciated. In a time where a lot of business is done via email, phone and the internet she made me feel like I had a hometown agent that truly cared about and promptly addressed all of my concerns- Thank you!"
We responded:
"Hi Michele, thank you for the great review! We really appreciate you taking the time to share your experience and feelings toward our agency. We look forward to continuing to be by your side for years to come! - Ryan Bush State Farm"
Profile photo of Clayton Parayno

Clayton Parayno

March 19, 2025

5  out of  5
rating by Clayton Parayno
"Great Insurance Agent"
We responded:
"Hi Clayton, thank you for the review! It was a pleasure working with you yesterday. I look forward to continuing to give you better coverage and better prices! - Ryan Bush State Farm"
Profile photo of Lawrence McGory

Lawrence McGory

March 14, 2025

5  out of  5
rating by Lawrence McGory
"Christina was very helpful and got us in and out in a timely fashion. We appreciate statefarm and all they're help"
We responded:
"Hey Lawrence, thank you for the 5 star review! It was a pleasure meeting you this morning. I look forward to continuing to work together! - Ryan Bush State Farm"
Profile photo of rachel ritchie

rachel ritchie

March 14, 2025

5  out of  5
rating by rachel ritchie
"If I could give more than five stars, I would—I’d give 100! I was in an accident where I wasn’t at fault, so State Farm didn’t have to get involved at all. There was no obligation for Ryan or his team to reach out since everything was handled by the other driver’s insurance company. Yet, I received more calls and helpful updates from Ryan and his team than I did from the insurer actually responsible for the claim. They consistently checked in, provided valuable guidance, and went above and beyond to support me. I never even thought to ask for help from State Farm, but they stepped up anyway. They truly know how to take care of their customers. They saved the day—even when they didn’t have to! Thank you to Christina, Nick, and everybody at the Canandaigua Office."
We responded:
"Hi Rachel, thank you so much for such a detailed and informative review! We truly try our best to help all policyholders navigate the insurance landscape confidently. It is a pleasure doing business with you and we look forward to continuing to do so! - Ryan Bush State Farm"
Profile photo of Brenda

Brenda

March 14, 2025

5  out of  5
rating by Brenda
"First meeting with Ryan Bush, and was impressed with his down to earth nature. Presented my options with current policies and future planning. Definitely would recommend this agency, a long history together. 😊"
We responded:
"Hi Brenda, thank you for the review! It was a pleasure meeting with you and reviewing your insurance policies and needs. Thank you for continuing to trust us with your business. - Ryan Bush State Farm"
Profile photo of Sylvia Ryan

Sylvia Ryan

March 10, 2025

5  out of  5
rating by Sylvia Ryan
"Switching to Stare Farm is one of the best decisions I have ever made. Incredibly friendly customer service, anyone who answers is able to offer support and assistance and answer all my questions. I know I am an important and valued customer by the care, conversations and support I receive. Thank you to everyone at the Canandaigua office led by Ryan Bush."
We responded:
"Hi Sylvia, thank you for the 5 star review! We greatly appreciate you choosing us and look forward to continuing to work with you. - Ryan Bush State Farm"
Profile photo of Erin Symonds

Erin Symonds

March 7, 2025

5  out of  5
rating by Erin Symonds
"Christina was extremely friendly and helpful in getting me a quote for my new insurance policy!! I always recommend State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of James Poole

James Poole

March 7, 2025

5  out of  5
rating by James Poole
"Ryan Bush and State Farm saved me 620.00 on auto and house insurance. Thanks for working for me to save me money. The times are tough and insurance rates are through the roof and you was able to help me save. Much appreciated"
We responded:
"Hi James! Thank you for the review! We really appreciate it! It was a pleasure working with you and we look forward to continuing to do so! - Ryan Bush State Farm"
Profile photo of Jeff Butler

Jeff Butler

March 6, 2025

5  out of  5
rating by Jeff Butler
"Started working with this agency recently for both personal and business, and so far I have been very satisfied. Randi at the front desk is very friendly and Ryan has been great to deal with. Thank you!"
We responded:
"Hi Jeff, thank you for the 5 star review! It has been a pleasure working with you so far this year on your auto, home, business and life insurance! Thank you for trusting us! - Ryan Bush State Farm"
Profile photo of Carrie Scott

Carrie Scott

March 4, 2025

5  out of  5
rating by Carrie Scott
"Ryan's office is amazing! They truly care about your needs. Nick always answers my emails super quick. Christina is super friendly, professional and understanding! Best insurance office I've ever worked with."
We responded:
"Hi Carrie, thank you very much for the great review! We will continue to do our very best to satisfy your insurance needs! - Ryan Bush State Farm"
Profile photo of TRACY L MATHIS

TRACY L MATHIS

March 3, 2025

5  out of  5
rating by TRACY L MATHIS
"Seth Jackson @ State farm In Canadaigua was / is absolute amazing. Very patient @ informative … On his A Game . … would definitely recommend State Farm ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "