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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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pat terrana

June 5, 2025

5  out of  5
rating by pat terrana
"As a old school kinda guy, I want a actual person to talk to about my stuff. Weather it's adding a policy, or pricing out coverage for a new toy, I like having the assurance that Ryan is on top of it as well as any questions I might have. He has made every process simple to go through."
We responded:
"Thank you, Pat! We greatly appreciate you continuing to trust us with all your insurance needs. Whether it be used on road or off we have you covered. It was a pleasure working with you on life insurance today! - Ryan Bush State Farm"
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Robin Diaz

May 14, 2025

5  out of  5
rating by Robin Diaz
"Seth offer outstanding customer service. While shopping around for home owner insurance feeling overwhelmed and stressed Seth took great care soothing all my cares and concerns and answered all my questions. His kindness and care put all my fears to rest. I highly recommend Seth Bush for all your insurance needs. Thanks Seth for all your assistance"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Doug Payne

May 9, 2025

5  out of  5
rating by Doug Payne
"Worked with Seth through this agency and had a Great experience! Easy to work with and did everything he could do to make the process smooth, highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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CAROL CHITTENDEN

May 7, 2025

5  out of  5
rating by CAROL CHITTENDEN
"Nick Polizzi was extremely helpful and has such a nice way about him - very easy to work with and great at follow-up."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Sunday Thomson

April 29, 2025

5  out of  5
rating by Sunday Thomson
"Nick and Randy are both incredibly helpful and have made every insurance need effortless on my part. Thank you for the outstanding customer service you provide."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Tim Schmidt

April 28, 2025

5  out of  5
rating by Tim Schmidt
"I would love to thank Randi again at the State Farm Canandaigua branch! She has been most helpful with our claim this winter, and also hopefully helping out my daughter who was referred to her by us. Thanks Randi your super.!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Debra Moore-Harvey

April 14, 2025

5  out of  5
rating by Debra Moore-Harvey
"Mr Taylor from state farm was excellent answer all my questions helpful and patient"
We responded:
"Hi Debra, thank you for the 5 star review! We greatly appreciate your business and trust for all your insurance needs! - Ryan Bush State Farm"
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Cee Lo

April 3, 2025

5  out of  5
rating by Cee Lo
"Good rates & quick communication"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Todd Penlon

March 31, 2025

5  out of  5
rating by Todd Penlon
"I had some questions concerning my policies and a representative named Christina spent time on the phone with me and answered my questions fully,very friendly and helpful,state farm is lucky to have her she's definitely an asset to the office, thank you Christina"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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J.

March 27, 2025

5  out of  5
rating by J.
"I recently changed State Farm agents, and Seth, at the Ryan Bush office in Canandaigua, NY, has been exceptional. He has found two additional ways I can take advantage of that can save me money on my monthly bill, which will really help for a retiree on a fixed income. He is very pleasant, thorough, and follows up with what he says he is going to do. Someone as conscientious as Seth is certainly welcome in this day and age. Thank you, Seth!"
We responded:
"Thank you for the 5 star review! We will continue to do our best to provide you with the best combination of service, pricing and coverage for all your insurance needs! - Ryan Bush State Farm"
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Lara Buongiorno

March 25, 2025

5  out of  5
rating by Lara Buongiorno
"Had an amazing experience with Randi at State Farm. We had an issue that was not very straightforward and that took multiple steps to resolve. I spoke to her on Friday afternoon and she got back to me first thing Monday morning to let me know she was able to escalate it and that it was completely taken care of. She’s been a pleasure to work with for the many years we’ve been State Farm customers and would highly recommended her!"
We responded:
"Hi Lara, thank you for reviewing our agency! We will continue to do our best to earn your trust and business going forward. - Ryan Bush State Farm"
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Clayton Parayno

March 19, 2025

5  out of  5
rating by Clayton Parayno
"Great Insurance Agent"
We responded:
"Hi Clayton, thank you for the review! It was a pleasure working with you yesterday. I look forward to continuing to give you better coverage and better prices! - Ryan Bush State Farm"
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rachel ritchie

March 14, 2025

5  out of  5
rating by rachel ritchie
"If I could give more than five stars, I would—I’d give 100! I was in an accident where I wasn’t at fault, so State Farm didn’t have to get involved at all. There was no obligation for Ryan or his team to reach out since everything was handled by the other driver’s insurance company. Yet, I received more calls and helpful updates from Ryan and his team than I did from the insurer actually responsible for the claim. They consistently checked in, provided valuable guidance, and went above and beyond to support me. I never even thought to ask for help from State Farm, but they stepped up anyway. They truly know how to take care of their customers. They saved the day—even when they didn’t have to! Thank you to Christina, Nick, and everybody at the Canandaigua Office."
We responded:
"Hi Rachel, thank you so much for such a detailed and informative review! We truly try our best to help all policyholders navigate the insurance landscape confidently. It is a pleasure doing business with you and we look forward to continuing to do so! - Ryan Bush State Farm"