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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diane Faulseit

July 22, 2026

5  out of  5
rating by Diane Faulseit
"Thanks for the help Willow!"
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Maria Culley

July 20, 2026

5  out of  5
rating by Maria Culley
"Matt is absolutely amazing! He was able to get me auto insurance and renters insurance for almost $70 less a MONTH than I was paying for just auto insurance. He listened, and was able to get me exactly what I needed, and found some great discounts! Thank you Matt! The service at State Farm is amazing!"
We responded:
"Maria,

Thank you so much for your wonderful feedback! It's fantastic to hear that Matt was able to assist you with both auto and renters insurance and help you find some great discounts. We're thrilled that you had such a positive experience with our office. Your kind words mean a lot to us!

- Ryan"
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David C

July 13, 2026

5  out of  5
rating by David C
"I needed to transfer my State Farm Insurance from CA to NY. Matt @ Ryan Bush State Farm in Canandaigua, NY made the process easy & seamless. More importantly, Matt patiently explained policy & provisions and shopped the best prices for me. I secured a great policy & could not have been happier with the service I received. Just a positive experience from start to finish."
We responded:
"David,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that your transfer from CA to NY was easy and seamless. We're thrilled that you found the explanation of your policy and provisions helpful and that you secured a great policy. We're delighted to know you had a positive experience from start to finish.

- Ryan"
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Todd Farmen

July 8, 2026

5  out of  5
rating by Todd Farmen
"Willow was a great help with navigating my changes in my vehicle policy."
We responded:
"Todd,

Thank you so much for your kind words! I'm thrilled to hear that Willow was able to assist you with your vehicle policy changes. We're always here to help with any of your insurance needs.

- Ryan"
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Cyndi Frere

July 7, 2026

5  out of  5
rating by Cyndi Frere
"I worked with a nice young man named Seth. He was very patient with me and all my questions. He saved me almost half on my property insurance from the insurer I’ve been with for many years. I highly recommend him and this office."
We responded:
"Cyndi,

Thank you so much for sharing your wonderful experience! It's fantastic to hear that Seth was able to assist you with your property insurance and answer all your questions patiently. We're thrilled to know you recommend our office and appreciate your kind words. If you ever need anything else, we're here to help!"
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Alysa J

July 3, 2026

1  out of  5
rating by Alysa J
"After many consultations Ryan Bush still got our insurance wrong."
We responded:
"Hello, thank you for sharing your feedback. Our office takes pride in providing thorough service, clear communication, and taking the time to understand each customer’s individual needs. We strive to ensure every interaction is handled with care and professionalism. I would appreciate the opportunity to connect with you directly to better understand your concerns and discuss your experience. - Ryan "
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Lou Saltrelli

July 1, 2026

5  out of  5
rating by Lou Saltrelli
"Thanks for the help, great office!"
We responded:
"Lou,

Thank you for your kind words! We're delighted to hear that you had a positive experience with our office. Your feedback means a lot to us, and we're here to help with any of your insurance needs.

- Ryan"
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Deborah Cook

June 30, 2026

5  out of  5
rating by Deborah Cook
"I have honestly never dealt with an insurance company like this one. Their Customer Service exceeds all others. They are all very friendly and polite, but to make it even better, they are all insurance agents. They can assist you with whatever you need. No more callbacks! . I really need to say, a lot of things have went on in my life since I changed insurance companies, and somewhere along the way, they stopped being insurance agents and became my good friends."
We responded:
"Deborah,

Thank you so much for your kind words! We're thrilled to hear that our team has made such a positive impact on your experience. It's wonderful to know that you feel supported and valued by our office. We're grateful to have you as part of our community and are always here to help with your insurance needs. "
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Sandy

June 26, 2026

5  out of  5
rating by Sandy
"Thank you for the help Willow!"
We responded:
"Sandy,

Thank you for your kind words! We're delighted to hear that Willow was able to assist you. Your satisfaction is very important to us, and we're here to help with any of your insurance needs."
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Marcus Villaronga

June 24, 2026

5  out of  5
rating by Marcus Villaronga
"Great experience, very fast and effective service. I saved a lot of money!"
We responded:
"Marcus,

Thank you so much for your kind words and for sharing your experience! I'm thrilled to hear that you had a great experience and found our service to be fast and effective. It's wonderful to know that you were able to save money with us. Your satisfaction is very important, and we're here to help with any of your insurance needs."
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Christine Ayers

June 24, 2026

5  out of  5
rating by Christine Ayers
"Matthew was very helpful and did not over sell insurance I did not need. Saving me money. He eased my fears of being under insured. I had actually been over insured to excess."
We responded:
"Christine,

Thank you so much for sharing your experience! It's wonderful to hear that Matthew was able to assist you effectively and address your concerns about being over insured. We always aim to provide guidance that meets your needs, and it's great to know that you felt comfortable and reassured. Your feedback is greatly appreciated!"
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YBC

June 24, 2026

5  out of  5
rating by YBC
"Matt was very professional and easygoing. Also closed me out quickly which was very nice."
We responded:
"YBC,

Thank you for sharing your positive experience! It's wonderful to hear that you found the service professional and easygoing. We're glad that everything was handled efficiently for you. Your feedback is greatly appreciated!"
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David Frondorf

June 24, 2026

5  out of  5
rating by David Frondorf
"We were looking for insurance on our home on the State Farm site.
Matt called us within 30 minutes of our online inquiry. Matt put together a quote very quickly and answered all our questions and made the process quick and easy."
We responded:
"David,

Thank you so much for sharing your experience with us! It's wonderful to hear that Matt was able to assist you promptly and make the process of getting a quote for your home insurance smooth and efficient. We strive to provide excellent service, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Brian Willard

June 18, 2026

5  out of  5
rating by Brian Willard
"Great Staff -
Seth and Randi were a great help getting my wife and I onboard. Looking forward to a great relationship with State Farm Canandaigua Office."
We responded:
"Brian,

Thank you so much for your kind words! We're thrilled to hear that Seth and Randi were able to assist you and your wife effectively. It's wonderful to have you onboard, and we're looking forward to continuing our relationship with you at the State Farm Canandaigua Office. If you ever have any questions or need assistance with your insurance needs, feel free to reach out."
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Amber Smolinski

June 15, 2026

5  out of  5
rating by Amber Smolinski
"Received great costumer service. Saved money switching from Allstate and it was very quick and easy."
We responded:
"Amber,

Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience with our customer service and that the transition from Allstate was smooth for you. It's wonderful to know that we could help you save money while making the process quick and easy. If you have any questions or need further assistance with your insurance, please feel free to reach out."
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Tom Tripp

June 15, 2026

1  out of  5
rating by Tom Tripp
"Edited on June 14, 2026

Just The Facts: On January 22, 2026 My new policy on 2 cars came to $ 743.77 for 6 months. Renewal noticed for next 6 months just came in the mail, $915.71 an increase of 23%.
No violations, no accidents, plus I invested in an online driver safety course. No explanation given, but I clearly remember this agency saying that State Farm was the ONLY insurance company not seeking a rate increase for 2026 from New York State.

My new insurance agent will not be wearing a ski mask and making crazy claims."
We responded:
"Tom, thank you for your feedback. We understand that receiving a renewal notice with a higher premium can be frustrating. Because protecting our customers' privacy is important, we are unable to discuss policy-specific information in a public forum. We would appreciate the opportunity to speak with you directly, review your concerns, and answer any questions you may have regarding your renewal. Please contact our office at your convenience. We value your business and would welcome the chance to assist you. - Ryan"
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erkanp Yilmaz

June 11, 2026

5  out of  5
rating by erkanp Yilmaz
"These guys are great , Seth has been a pleasure to deal with , very honest and helpful , Seth saved me from a huge headache (progressive) and I’m very thankful, keep up the good work ."
We responded:
"Thank you for the great review, Erkanp! We're happy to hear you had a positive experience with our office and that we were able to help make things easier for you. We appreciate your business and your kind words, and we look forward to being here whenever you need us. - Ryan "
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Mya Daunce

June 1, 2026

5  out of  5
rating by Mya Daunce
"My recent experience with State Farm was outstanding, the gentleman I worked with (Seth Jackson) was very kind and generous and helped me avoid losing coverage due to switching jobs. Definitely need more people like him in this world , you are appreciated! Thank you 🙏🏼"
We responded:
"Mya, What a wonderful thing to share, thank you! Life changes can be stressful and we are so glad our team was able to step in and make sure you were taken care of during such an important transition. Reviews like this remind us why we love what we do. We look forward to continuing to be here for you! - Ryan"
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Alyssa Moroz

May 29, 2026

5  out of  5
rating by Alyssa Moroz
"I had the pleasure of working with Ryan Bush at state farm. And he was kind, respectful, listened to what I had to say gave me the best options possible and got me the best price ever I couldn't be more satisfied."
We responded:
"Alyssa, We love hearing this, thank you! Making sure every customer feels heard and taken care of from start to finish is something our team genuinely cares about. We are thrilled you walked away feeling satisfied and we look forward to serving you for years to come! - Ryan"
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Trish Ramsay

May 27, 2026

5  out of  5
rating by Trish Ramsay
"I transferred from another office because of customer service issues & they have been phenomenal!!"
We responded:
"Trish, Thank you so much for giving us the opportunity to show you what we are all about! We are so glad your experience has been a positive one and we look forward to taking great care of you for years to come. Welcome! - Ryan"
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Cody

May 21, 2026

5  out of  5
rating by Cody
"Very good experience. Timely, and very effective. Matt Morningstar was super helpful, and has saved me a comfortable amount on my insurance bill! Very much appreciated."
We responded:
"Cody, What a great review, thank you for sharing! Our team works hard to make sure every customer feels well taken care of from start to finish. We are so glad the process was smooth and effective and we look forward to continuing to serve you as a valued State Farm customer! - Ryan"
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Lora

May 19, 2026

5  out of  5
rating by Lora
"Always excellent excellent customer service!!!
Above and beyond always"
We responded:
"Lora, We are so grateful for the kind words! Our team takes great pride in showing up for our customers and making sure every interaction is a positive one. Thank you for being such a valued part of our State Farm family! - Ryan"
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Derek Burnett

May 18, 2026

5  out of  5
rating by Derek Burnett
"My experience was fantastic! Matt was great. Started with getting a call stating some rates have come down, I’ve called a few times in the past. My auto insurance rate went down significantly and Matt also got my homeowners insurance strange este down another $100 a year, which don’t sound like much, but my coverage was doubled across the board. Loved the honesty as well. I wanted to also bring my motorcycle to Stare Farm, but after Matt checked out my coverage and cost he let me know it was a good insurance plan and he couldn’t beat it. Oh well, better luck next year. I would like everything under “one roof” so to speak. Can’t say enough how great of an experience working with Matt and State Farm was."
We responded:
"Derek, We're so glad you had such a fantastic experience, thank you for sharing! Proactively reaching out when things change for our customers is something we truly believe in, and we're happy that made a real difference for you. Honesty and transparency are at the core of what we do, and we look forward to earning more of your business down the road! - Ryan"
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MeLinda Walsh. Rednck mud slide lmao

May 14, 2026

5  out of  5
rating by MeLinda Walsh. Rednck mud slide lmao
"Matt was wonderfull. He explained everything that I was getting and the pricing. He didn't push me into anything I din't want. He was very kind, warm and friendly over the phone. I was very satisfied 😌. He found me discounts to that was available also which I was very pleased with. So I would recommend State Farm to Family and Friends when I see them in the future and recommend Matt to speak with. He did a wonderfull job. Thank You Matt.☺️"
We responded:
"MeLinda, We're so happy to hear you had such a warm and positive experience! Taking the time to walk every customer through their options clearly and without pressure is something our team is committed to. Thank you for trusting State Farm and for passing along the kind words to those closest to you! - Ryan"
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ken moak

May 14, 2026

5  out of  5
rating by ken moak
"I've had very good luck with Ryan Bush anytime I need something or need help they are very helpful and understanding I would recommend to anyone they are good people hard to find nowadays!"
We responded:
"Ken, Thank you so much for the kind words. This really means a lot to our team! Being helpful and understanding whenever our customers need us is something we genuinely care about. We're grateful for the recommendation and look forward to being here for you for years to come! - Ryan"